Why Best of Breed is becoming the norm

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Best of Breed Workforce Management Solutions are now increasingly chosen over the traditional Best of Suite HCM providers.

Research by Navigo reveals that overwhelmingly (69%) choose a Best of Breed provider to meet their needs rather than a suite. It also discovered that 50% more organisations were “Very Satisfied” with a Best of Breed than those who purchased this as a module of HCM.

This maybe a sign that changes in the workforce are occurring more frequently and organisations need more agile and adaptable solutions. This seems to be confirmed by the study with the average age of a 5 years for a WFM solution compared with 7+ for HCM Suites.

Whilst a rapidly changing workforce environment may be a contributing factor, it is  cloud technology that is accelerating the move away from Best of Suite towards a new paradigm of “plug and play” applications in the cloud.

Historically Best of Breed applications where held back by limitations with integration. Many applications didn’t “play well” with other applications or even devices. But this is changing fast.

In the 1980’s your choice of printers was often dictated by the word-processor (or even computer) you purchased. But the introduction of “software drivers” removed this restriction and now with “plug and play” no-one worries about whether the printer they purchase will work with any of their applications.

This revolution in technology – largely forgotten – is being played out within modern cloud applications. Today we share content to Facebook, Twitter, LinkedIn and many other cloud platforms without even thinking about the enabling technology that seamlessly integrates these applications together.

Web and cloud integration technologies make integration simple, secure and in many cases real-time. Data flows seamlessly between applications and without the need for organisations to involve their IT departments.

Historically IT departments would spend significant internal resource trying to knit on-premise applications together to avoid users having to dual key data into separate applications. Now, many modern cloud providers provide integration plug-ins to other vendors without the need for any internal work. Likewise, the adoption of Single Sign on (SSO) standards has meant that user experience across platforms isn’t impacted.

This represents a watershed moment in vendor selection. Historically organisations had to weigh up the trade-offs between a fully integrated suite that didn’t quite meet their business requirements versus a Best of Breed option that didn’t quite meet the “joined up” experience that users required.

With next generation cloud “Best of Breed” applications removing this barrier, organisations no longer need to sacrifice business need over user experience.

It also enables organisations to adapt more quickly to changing situations and without the costly and long delays required to replace a monolithic application. If a specific solution cannot be adapted to the new way of working, then it can be replaced without needing to replace the entire suite.

Ultimately organisations are looking to become more agile and the new world of “Cloud Plug & Play” has enabled them to do just that.

To find out more about our cloud solutions visit HFX or Contact us

Clone Wars

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We’d all love the ability to clone ourselves and enjoy a few days off. Well this logistics company uncovered this happening right under their nose.

Whilst the person they hired had all the right skills and qualifications, they found that their rather less qualified brother was turning up for work.

This rather unorthodox “job share” is even more prevalent in recruitment and cleaner sectors where entrepreneurial “workers” actually “sub contract” the work to their friends.

Our Biometric readers ended the clone wars – at least for now!

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With over 1,400 customers you’d expect us to hear some rather extraordinary stories and you’d be right. In our 45+ year history we’ve heard many stories about of the antics that companies have uncovered through our Time and Attendance solutions. In our #ItCouldNotHappenHere series we cover our “favourites” – one in each post.

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To find out more contact us

For more information on Time and Attendance download our pdf

Avoid Cloud Confusion

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Avoid Cloud Confusion

The tech industry is famous for inventing jargon and terms that lack any clear definition which are then misused by marketing and ultimately mislead potential buyers into thinking they are getting something they are not.  The term “Cloud Solution” is a classic example.

Strictly speaking cloud solutions refer to any software (or service) that is provisioned via the Internet and does not require local infrastructure/install to consume it (typically access is via a web browser). However, this term is broad enough to hide a multitude of sins whilst not challenging any assumptions.

The public experience of cloud solutions is numerous including applications like google, amazon, banking and other consumer retail applications. These applications reflect a specific instance of “cloud solutions” and are based on modern internet design principles including;

  1. Internet By Design: These applications are built for the internet age with an architecture that can scale and more importantly scale over multiple servers that can be increased with demand ensuring users do not experience lag.
  2. Resilient Architecture: Because the application is designed to run on multiple servers there is inbuilt redundancy which reduces unexpected downtime.
  3. Future Proofed: These applications are automatically updated/upgraded with fixes and features without users having to request or pay for the update. This ensures that users are always working on the most bug free and updated version and ensures they never fall into legacy.

This all seems straightforward and many would be forgiven for thinking that all cloud applications follow these design patterns. However, many cloud-based solutions do not, and we therefore need to differentiate between “True Cloud” and those that just run the application in the “Cloud”. The main two “Cloud” variants which are often mistaken for “True Cloud” are;

  1. Hosted Applications: This is where a traditional legacy Fat Client application is hosted in a data centre and users’ access the application via Terminal Services or Citrix. Whilst it is true to say that nothing needs to be installed locally (other than Terminal Services/Citrix) the reality is you are simply accessing an old product through a new way. The application isn’t multi-tenanted, it doesn’t scale, and each instance needs to be individually upgraded/updated. Its an old product on a new server with Citrix.
  2. Web User Interface: Another tactic often deployed by business is to rewrite the user interface so that users can access the functionality through a web browser. Whilst it provides a modern feel and avoids the need for costly Citrix/Terminal Services, the reality behind the scenes is much the same as with a standard hosted application though this is hidden from the user until things go wrong. In the industry this is referred to as “lipstick on a pig

Why Not True Cloud?

Given the disadvantages to both the vendor and the customer of using a “cloud enabled legacy solution” it does beg the question why businesses would not invest in developing Cloud Designed Solutions. The answer is that many businesses have invested significantly in Fat Client/Server solutions for many years (Some from as early as 1995) and do not want to incur the cost required to start from scratch.

The more functionality they add into their old product the more reluctant (and expensive) they are to invest in a new product. It is akin to refusing to buy a new car because you have spent so much money repairing the old one.

HFX is True Cloud

Within Workforce Management, HFX is one of the few exceptions. In 2013, HFX secured significant investment to build a true cloud solution from the ground up. We recruited developers with 15+ years’ experience developing web solutions AND with a strong background in Workforce Management to ensure the solution was “True Cloud” AND ready for the New World of Work.

To find out what a True Cloud Workforce Management Solution looks like contact us