EveryOneCloud hits 1 million in 1 year

Rapid increased use of cloud workforce management solutions as companies look to support operations and growth

e1c reaches 1 million

HFX has announced that its EveryOneCloud solution has seen fast adoption by customers since being launched in August 2017. HFX’s EveryOneCloud solution enables organisations to track staff attendance, presence and location. It supports mobile, web, telephony and QR codes for capturing information. Since being launched EveryOneCloud has recorded over one million clockings and HFX forecasts an increase to over five million by its second anniversary.

EveryOneCloud workforce management solution supports over one hundred devices including biometric hand readers, face recognition, finger print as well as traditional card/proximity based devices.

Nicola Smart, COO, HFX and Autotime said; “The benefit of HFX’s cloud solution is its simplicity and flexibility, which has enabled us to extend our portfolio. We have already expanded our footprint outside the UK with our first customer in South Africa, ahead of our planned growth for the end of 2019.”

Nick Whiteley, CEO at HFX said: “This has been a stellar year for our EveryOneCloud solution – we have seen an amazing demand with uptake of an average of six new customers a month. This has accelerated in the last quarter and we expect to see this to continue into year two.”

He continued; “EveryoneCloud is incredibly flexible and we see it being deployed in many market segments to capture attendance, including for Lone Workers, Student Attendance and field staff as well as in the traditional sectors in which we operate.”

As well as recording attendance, EveryOneCloud provides a multi-dimensional data collection capability that enables organisations to record in real-time, staff location, activity, client or contract or any other attribute the client wishes to monitor and report on.

Oliver Page, Account Manager at Workforce Staffing, an award-winning recruitment and staffing agency commented: “EveryOneCloud is a real game-changer for the recruitment industry. The system empowers agencies to deliver a fully transparent and accountable service, combining powerful and easy to use features such as real-time attendance verification, absence alerts, remote enrolment and automatic roll-call, with the convenience of being fully cloud-based so it can be deployed quickly and accessed anytime, anywhere.”

Workforce Staffing has adopted EveryOneCloud to deliver total transparency of its supplied temporary workforce to the Worcester site of metal cast manufacturer JVM Casings, adding significant value to its managed service.  Use of EveryOneCloud has enabled Workforce to assume full responsibility for the attendance of its supplied staff, assisting managers to proactively maintain staffing levels (and therefore maintain productivity on assembly lines), track KPI metrics and streamline its payroll and invoice process.

For a full case study on how Workforce Staffing and JVM Casings are benefiting from EveryOneCloud is available here EveryOneCloud_Case-Study_JVM_Castings

Download EveryOneCloud Brochure

For More Information Contact us

 

 

hfx announce MHR Integration

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HFX, a leading provider of SaaS flexitime and workforce management solutions, has successfully integrated its products with those of HR and Payroll experts MHR.  The integration has been developed using HFX’s Imperago RapiD methodology which provides a simple, fast and effective way to achieve deep bi-directional data transfer seamlessly via cloud APIs, eradicating the need for dual keying of data whilst keeping data secure and synchronised across platforms.

The integration means customers can benefit from a best of breed solution which combines HFX’s workforce management functions for managing staff working hours from shift pattern design, access control, and time & attendance with MHR’s market leading iTrent solution for HR, absence management and payroll, resulting in a more seamless user experience.

Nick Whiteley, Managing Director and Chief Solutions Officer at HFX explained: “One of our core values at HFX is to ‘simplify’. We follow this simplify principle vigorously within our cloud solution, resulting in 80% reduction in integration and implementation time. This means that our joint customers have a much shorter time to value when implementing our solutions.”

Anton Roe, Chief Executive Officer at MHR responded; “We’re delighted to join forces with HFX to deliver a fully integrated cloud solution which harnesses the power of our iTrent system.  Their easy to access API and straightforward approach to working with 3rd party products has ensured that the integration process has been fast and efficient, and ultimately our joint customers will benefit.”

Imperago RapiD

Based on three design principles, Imperago RapiD reduces integration times significantly with:

  • APIs designed for consumption by a competent IT professional or implementer, ensuring it is as simple as possible, but not simpler.
  • APIs that are intelligent when collecting data with automated, on-the-fly handling of associated or dependent data, reducing work for third parties and reducing manual entry and rejection of data.
  • APIs that are easy to configure, so that should requirements change, the API can ignore data no longer required, ensuring that the interface remains flexible.

For more information contact us

About MHR

MHR UK & Ireland is a specialist provider of HR and payroll software and services, helping organisations of all shapes and sizes to strengthen their core – their people. MHR combines the stability, expertise and proven methodologies of a long-established provider, with the innovative forward-thinking vision of an agile growing business, to provide a winning partnership to its customers and employees.

Across the fields of talent management, HR, payroll and business analytics, over a 1000 companies, from SMEs to large multi-national corporates, rely on us to help them drive performance. Customers include; Admiral, Cafcass, Sytner, Signet Group, Nandos, Laing O’Rourke, Wessex Water, University of Reading, Caterpillar UK, East Riding of Yorkshire Council, Salvation Army, The British Transport Police and more.

mhr.co.uk

About HFX 

HFX cloud suite includes Imperago™ Time and Attendance, Access Control, Workforce Design, Annualised Hours and EveryOneCloud Attendance Monitoring/Location Management.

HFX Imperago solutions provide seamless integration with major HR and payroll systems. Highly customisable, HFX Imperago solutions can be configured to meet exact requirements and can support unlimited numbers of work patterns.

HFX is the leading provider of flextime™ in the UK.  Used by over 1400 customers across the UK, local authorities, other public sector bodies and commercial organisations benefiting from HFX solutions include: Home Office, Merck, Methodist Church, Dartmoor National Park, Adidas, Buhler Sortex Ltd, The Society of Motor Manufacturers & Traders (SMMT), Eaton Limited, MoD, National Farmers’ Union, Hertsmere Borough Council, North Lanarkshire Council, Exeter City Council, Isle of Man Government, MoJ, Met Police, Flintshire County Council, Office for National Statistics, UK Intellectual Property Office, NHS Business Services Authority, Science and Technology Facilities Council.

Dead Man Clocking

With over 1,400 customers you’d expect us to hear some rather extraordinary stories and you’d be right. In our 45+ year history we’ve heard many stories about of the antics that companies have uncovered through our Time and Attendance solutions. In our #ItCouldNotHappenHere series we cover our “favourites” – one in each post.

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We have encountered many cases of staff being paid for up to 2 years after leaving the company until it was discovered through the introduction of Time and Attendance but the most unusual and innocent – but still costly -, was the continued salary payments to an employee who had long been dead and buried.

As the saying goes Dead Men Don’t Clock

Download our Product Sheet to find out how you can ensure #ItDoesNotHappenHere!

Download Time and Attendance pdf

Contact us for more information

 

 

Fatigue is the Phantom Menace

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The construction industry is a major engine of GDP (over 100 billion in economic output) and employs over 2 million people in the UK. However, it suffers more than many industries in terms of accidents and injury. With more than 43 fatal accidents in 2017 (4 times more than the average across all industries) and over 5,000 non-fatal accidents it is no wonder that this industry more than others is regarded as high risk.

Add to this the other 65,000 work related illness (Stress, Depression, Musculoskeletal Disorders, Respiratory and Skin conditions) and it is clear that Health and Safety needs to be embedded at every level of the organisation and especially integrated into the planning process.

Clearly there are unique and challenging circumstances with construction sites; the dynamic and changing environment and the lack of inherent infrastructure all combine to frustrate the best safety plans. What was safe yesterday may not be as safe today. An unoccupied area yesterday may be occupied today. Multiple activities concurrently taking place create varying risk each day.

Add to this “P&P” (Pressure & Penalties) that now pervade the industry to deliver to tight deadlines or face a financial hair-cut and mitigations that incorporate a 6 or 7-day week and/or long hours for workers and there is little wonder that injuries are higher.

But beyond the hard hats and high vis what can be done to reduce this blight upon the industry?

The first is the recognition that Fatigue is your greatest enemy. Fatigue impairs your ability to process information, slows your reactions and decreases awareness and attention. In short it reduces your ability to accurately estimate risk. In fact, 20% of major road incidents are the result of fatigue and many of the most publicised accidents (Exxon Valdez, Herald of Free Enterprise, Chernobyl, Clapham Junction, Texas City and Challenger) have been linked to tiredness.

To put it simply in many cases fatigue is a predictor (“lead” indicator) to an accident (“lag” indicator).
The maxim “you can’t prevent what you can’t predict” is very pertinent here. If you can understand the causes and drivers of accidents (fatigue) and you can assess likely fatigue in shifts/patterns, then you can reduce fatigue and prevent the associated outcomes (accidents)

The second is to recognise that long hours/weeks are not the friend of tight deadlines but its nemesis. Accidents create downtime and lost productivity. They CAUSE delays. However, because there is not a 100% correlation between fatigue and accidents, there is a tendency to roll the dice when pressure and deadlines encroach. But you cannot build an enduring business or industry upon this strategy. It is not a replicable/repeatable route to success. You may dodge the bullet more than most but sooner or later it will hit and may create not only contractual or financial strife but also long term reputational damage.

The solution lies with new technology and software that ensures you have the right people in the right place at the right time with the right skills. These planning systems can build in cover for absence/training and holidays, so you can ensure both and safe and optimum levels of resource to meet deadlines without the need for overtime/extended work periods. The benefit of planning effectively also delivers dividends through reducing fatigue, overtime costs, absence and accidents. Indeed, some solutions such as hfx already have fatigue factors built into the system to reduce risk and provide assurance.

Another risk factor within construction sites is keeping track of who is on-site and where they are. Again, technology has come a long way with mobile apps that allow supervisors to register staff onsite, fully self-sufficient clocking terminals that are solar/battery powered with 3g for data transit, and beacons/tags that allow the site manager to know exactly who has turned up and exactly where they are in real-time. These solutions are the next generation “high visibility” tools allowing the site manager to know who is where without the need for line of site or audio contact.  If there is a situation the site manager can instantly view the location and presence of his team and act immediately.

The ability to Plan and Track workers in real-time can not only reduce accidents but also provide a constant feed-back loop to enable planners to constantly improve their planning based on outcomes. This process is not only critical to ensure health and safety but also though analysis, improve quality, productivity, delivery and reduce downtime, accidents and delay.

Download Staff Tracking and Attendance Brochure

Health & Safety is not simply compliance

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These days the amount of compliance organisations must follow can often sink a ship. With all the tick box exercises and audits it can be easy to lose sight of their actual purpose. Health & Safety is just one such case. However, at its core, it is that organisations (whether private or public) owe a duty of care to their staff and covers the environment in which they work, the duties they carry out, the hours they work and the tools that they use to conduct their duties.

Inadequate equipment, poor environment, fatigue through long hours can impact on quality, cause accidents, absences and in serious cases reputational damage, legal action and loss of revenue. If care of your staff doesn’t grab your attention, then the potential costs most certainly will. Two of the world’s biggest disasters (Chernobyl the Exxon Valdez oil spill) were the result of human error linked to fatigue. An accident in your organisation may not end up polluting the world, but it could just put you out of business.

But many organisations regard Health and Safety as simply a “compliance issue”, a burdensome admin job that someone needs to do, when in fact Health & Safety when done right is a competitive advantage that improves productivity, efficiency and quality as well as staff retention and motivation. Once you think of Health & Safety not as a compliance issue but a commercial one your whole approach changes.

The good news is that technology is readily available to simplify and automate many aspects of Health & Safety not simply to avoid the manual paperchase but to improve the health and safety of your staff and the competitiveness of your organisation.

For instance, there have been many studies that show working long hours reduces both productivity and quality, e.g. working 60 hours a week does not deliver 50% more than 40 hours a week. Once you factor in potential for poor quality and accidents then you may be getting nothing in return for paying additional hours. Getting hours right has other benefits too; A recent study in Sweden showed that a 6 hour working day reduced sickness by 50%.

Solutions such as Imperago™ enable rosters to be generated that not only meet business demands but also consider suitability for staff, Risk & Fatigue. The result is shift patterns that not only meet business requirements and benefit staff but also reduce costs and risks.

Time and attendance solutions enable organisations to easily manage and monitor worked hours to minimise overtime and breaks between shifts to prevent staff fatigue. Some solutions also come with roll-call options that link to fire alarms and produce real-time muster reports direct to managers (or printers) in case of fire.

One of the reasons why hfx developed CloudMuster and MusterPoint (Links to fire alarms and 3g eMusterPoints) was the result our office fire in 2015. As a technology company we knew that a clipboard and pen was not an efficient or accurate way of checking the whereabouts of our staff.

Naturally not all staff work in a building or offices, many (for instance care workers) make many external visits a day and this creates its own set of safety issues (Lone Workers) but again there are eSolutions that enable staff to be tracked (via GPS) during working hours to ensure their safety.

Of course, you shouldn’t ever just react by throwing technology at a problem and walking away, but neither should you throw a clipboard, pen and tick box at it either in the hope that this absolves you or your organisation of responsibility for the Health & Safety of your staff.

Above all a positive approach to health & safety comes with the realisation that everybody wins when staff safety and wellbeing is a core part of the business plan not an external imposition.

Download our Product Brochure

Contract Cleaning – cut Costs not Quality

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The market for contract cleaning has increased over the last 2 years but that is where the good news ends… The increase in demand has created an increase in competition (some estimates put this at up to 40,000) putting already slim margins (averaging 4%) under pressure.

Safeguarding that 4% is the over-riding concern among many charged with leading the business whilst balancing this with the need to win contracts and grow the business.

Many in the sector have already been burnt by the vanity of growth over sanity of profit and recognise the need to keep a strong handle on costs but with strong competition are struggling to find anything left to save and are in danger of cutting too far and risking Quality and Reliability which can turn into a spiral of cancelled contracts.

The secret to many within this and other sectors is to borrow some of the lessons from Amazon (their international margins are not very far off from contract cleaning) who relentlessly focus on efficiency whilst providing excellent customer service.

The focus is never about cutting the service they provide, but the internal focus on simplification, automation and efficiency of the internal activities that deliver the service.

Automation though technology enables organisations to eliminate much of the administration and paperwork whilst enabling them to get real insight into their organisations performance and profitability -or otherwise- of contracts. It provides real-time information enabling quick decisions and adjustments to be made to keep the business on track.  The impact of this cannot be underestimated, it enables early intervention, not a retrospective post-mortem. This is not just simply about profit or efficiency but also tracking quality and outcomes. The importance here is that poor quality or reliability will at some point turn into customer attrition and is therefore lead factor and you cannot prevent what you can’t predict.

However, the rush to implement IT systems should be kept in check. Software solutions will deliver enormous benefits, but not by themselves! Software isn’t a miracle cure nor a mind reader for your organisation. You need to invest not just money but critically time to ensure that the software delivers to your objectives.

Before rushing there will be a need to review the processes being automated; A key objective should be to simplify these processes and methods. Simplification and clarification of processes is a precursor and will yield positive returns. Often organisations are unaware of the growth in complexity of processes and contracts as there is very little visibility (often as paperwork creates “data islands”).  Secondly if you do not understand in detail your processes then you have no hope of any software replicating them. Thirdly complex processes will impact on the solution, the cost and the implementation of the solution.

Start small. An expensive ERP solution might seem attractive, but will it really address your key pain points or just replicate or – worse – make operations even more complicated.

Be focused. What’s your greatest cost? In most organisations your greatest cost is your people. Automating pay through Time and Attendance will significantly improve efficiency, accuracy and savings by removing payroll errors, fraud and overpayments.

But there is more to be gained by Time and Attendance than simply automation, the ability to track employees at each client site enables quality of service by providing real-time updates. With real-time attendance information you can mitigate non-attendance by deploying other resources ensuring that the customer is not impacted by absence – this level of quality assurance keeps you at the top of the contract pile while others are discarded through poor reliability.

Avoid IT complexity. Many organisations are going lean and demanding cloud/SaaS solutions to avoid the complexity and overhead of managing the solution internally. SaaS also brings its own financial rewards as well by spreading the cost and providing Pay As You Grow payment models.

Download our Attendance Recording Product Sheet