If you currently have a finger, hand or swipe card reader then changing to touch free options will be your top priority now in order to ensure maximum hygiene in your organisation.
We can get you up and running with new TOUCH FREE readers in one day.
HFX has developed advanced integration capability to connect instantly to any modern device. This means we can easily integrate to your existing Time & Attendance system and devices at zero or minimal cost.
HFX has been a market leader in Time & Attendance, Flexitime and Rostering systems for nearly 50 years and has over 1,500 customers of all sizes spread over all sectors.
Our solution is 100% SaaS Cloud and has been designed for quick implementation to give immediate benefits and cost savings.
We offer several options for purchase, rental and financing of the clocking devices.
We’ve all heard the term legacy software , but who knows what it really means?
Legacy Software simply put is the generalised term used for ‘old outdated software and systems that are still in use’.
It doesn’t mean the software wasn’t good in its day, just that it no longer meets the needs of users today. Windows 95 was revolutionary when it was first released in 1995 but now almost 25 years later the same software and operating system no longer meets the needs of the 21st century computing.
At HFX we happen to know a thing or two about legacy software in the workforce management sector, we’ve developed a few over the last 45 years! It’s for that reason we know the importance of updating systems to ensure businesses can meet all their needs and requirements.
Many of us adapt and adopt the latest technology that makes our lives easier, but in business and around our workplaces it can often be a very different story. You may have come to work using your smart phone, but clock in/out using a solution that predated even the first smart phone on the market. Although in many cases legacy software still works, the chances of it meeting the needs of your business today to the same level as when it was first released is slim.
As with many things in society changes happen, from the size of business, to locations and objectives. Businesses continue to evolve and grow both in size and goals. Here at HFX we continue to evolve and grow as a company with the introduction of new rules and regulations such as GDPR – that is the nature of business.
From small companies to large, it is undeniable that all will struggle at some point with legacy systems, even e-commerce Boohoo came out in 2018 stating they still struggle with legacy systems.
While legacy software is the safe option as its been tried and tested for many years in the business, there are many issues that legacy software may be unable to address. From being unable to meet the evolving requirements of the business, to ECJ rulings and GDPR compliance to the user interface; the gap between what the solution can provide, and the requirements needed change each year. It still does what was required of it 10 or 20 years ago, it just can’t handle the evolving requirements that were never considered at the time.
However, the biggest challenge facing legacy software is that of cost. With legacy software becoming increasingly out dated and no longer in production or receiving regular updates, the cost and time involved to maintain the systems will continue to increase. Increasing to the point where it no longer becomes cost effective or feasible to maintain and inevitably faults occur and the system can crash or have serious downtime. Upgrading systems then becomes a top priority in order to meet the business needs.
At HFX, when we talk about legacy software, we look back fondly at our past developments and technological advancements of a time from Wintime to etarmis and not to our current and most advanced system yet: Imperago. As a fully SaaS Cloud solution, Imperago offers users the ability to choose a range of modules to fit their specific needs, from T&A through to Rostering and Access Control, as well as providing the ability to fully integrate with all the leading HR solutions. With a cloud-based system using remote servers, updates to software any support can be provided without engineers having to be onsite.
Change is hard, change is difficult, the server in the back office has always been there, but it’s not quite the same as it once was, the dust is thick, maintenance is costly and although it’s still going it can’t quite keep up. It’s time to move on and away from the on-premise T&A systems. It’s time to leave the legacy software behind with a salute for all that it has done and the foundations it laid for all that has come since and all that is still to come.
Workforce Management Software (often shortened to WFM) addresses a specific need within an organisation regarding the operational planning, deployment and management of staff. WFM is generally sandwiched between HR and Payroll solutions with integration to each other. However, whilst HR and Payroll are generally admin solutions, WFM focuses more on the operational needs of the organisation.
WFM often incorporates several core modules
Time and Attendance:
This provides the ability to record the attendance of staff often in real-time through data collection devices (Card or Biometric) and calculates the time a colleague has been at work, any absences, lateness and overtime.
This information is then passed (via integration) to the payroll system avoiding the need to manually enter and calculate hours to pay. This automates much of the manual activity, removes payroll errors and ensures equal and fair treatment of staff.
From an operational perspective it ensures managers are alerted if staff do not turn up for work enabling them to find immediate cover. From a management perspective it provides managers with data on lateness and absence so that they can take appropriate and timely action.
Naturally, every organisation is different and operate different polices. An advanced Time and Attendance module can cope with different environments and policies. For instance, in an office environment, they may operate a Flexitime policy and want to track hours worked, TOIL and ensure the Flexitime rules are adhered to.
An organisation with seasonal peaks and troughs may implement Annualised Hours for staff and require the Time and Attendance to manage this specific policy. Not all Time and Attendance solutions provide this flexibility.
The ability to plan your staff resources effectively can often be challenging for managers particularly where there is a need for specific skills at particular times of the day/week.
Almost every workforce management solution provides rostering, but this can be limited to basic planning (Shifts). Advanced solutions such as HFX enable more detailed planning and provide the ability to plan where the staff are going to be deployed (location), their activity, Cost Centre, Department or Client and even cost the plan against a budget for that team/department/cost centre.
This enables managers to ensure the right people are at the right place with the right skills at the right time. From an operational perspective this ensures that the work is completed on time and to budget. From a financial perspective it enables the organisation to ensure that project/contract is profitable whilst reducing the cost of overtime.
For those organisations that are heavily task/contract focused, it is important to ensure that staff productivity is monitored to ensure the organisation is providing an efficient and profitable service.
Measuring productivity varies from organisation to organisation, but generally focuses on measuring the time and/or cost of completing an activity (e.g. “packing”) or outputs (e.g. “widgets made”). Advanced workforce management solutions provide technology that enable staff to “Book onto” a task/activity and/or the number of outputs generated within that time-frame.
This real-time information is used by Operation Managers to identify non-productive areas, investigate and implement plans to improve efficiency such as training, technology or process improvements. From a finance perspective, managers gain valuable insight into the costs of production, activities and overall in terms of fulfilling contracts.
Additional Modules within Workforce Management
Often Time and Attendance solutions capture data via card or biometric devices. Many organisations see the benefit in using a single system to manage not just attendance but also access to the building and secure areas. The advantage of using one card (or storing one biometric template) is obvious and so some workforce management providers have an Access Control module to facilitate this.
Visitor Registration is also a logical extension to workforce management so that a single system can track all people within the organisation (full time, part time, contractors, visitors etc) for the purposes of security, health & safety and roll-call (in case of fire).
Some providers also have a Lone Worker module so that staff who are remote or visit customer sites can be tracked to ensure their safety and also enable remote attendance recording.
Those organisations with varying demands (over the period of a day or week) often want to optimise their shift patterns so that they align with business demand. This often yields significant savings by eliminating “dead time” (where staff are at work but have nothing to do) and overtime (where lack of planned resource to meet demand requires overtime or agency staff). Workforce Design solves this complex problem by ensuring that requirements are met whilst considering fatigue, risk, human factors and legal requirements.
In conclusion, Workforce Management solutions enable organisations to become more efficient though effective planning, accurate recording, automation, decision support and analytics. However, few are able to meet the breadth and depth of functionality required to address all aspects of workforce management.
HFX provides a complete suite of next generation cloud workforce management solutions.
Best of Breed Workforce Management Solutions are now increasingly chosen over the traditional Best of Suite HCM providers.
Research by Navigo reveals that overwhelmingly (69%) choose a Best of Breed provider to meet their needs rather than a suite. It also discovered that 50% more organisations were “Very Satisfied” with a Best of Breed than those who purchased this as a module of HCM.
This maybe a sign that changes in the workforce are occurring more frequently and organisations need more agile and adaptable solutions. This seems to be confirmed by the study with the average age of a 5 years for a WFM solution compared with 7+ for HCM Suites.
Whilst a rapidly changing workforce environment may be a contributing factor, it is cloud technology that is accelerating the move away from Best of Suite towards a new paradigm of “plug and play” applications in the cloud.
Historically Best of Breed applications where held back by limitations with integration. Many applications didn’t “play well” with other applications or even devices. But this is changing fast.
In the 1980’s your choice of printers was often dictated by the word-processor (or even computer) you purchased. But the introduction of “software drivers” removed this restriction and now with “plug and play” no-one worries about whether the printer they purchase will work with any of their applications.
This revolution in technology – largely forgotten – is being played out within modern cloud applications. Today we share content to Facebook, Twitter, LinkedIn and many other cloud platforms without even thinking about the enabling technology that seamlessly integrates these applications together.
Web and cloud integration technologies make integration simple, secure and in many cases real-time. Data flows seamlessly between applications and without the need for organisations to involve their IT departments.
Historically IT departments would spend significant internal resource trying to knit on-premise applications together to avoid users having to dual key data into separate applications. Now, many modern cloud providers provide integration plug-ins to other vendors without the need for any internal work. Likewise, the adoption of Single Sign on (SSO) standards has meant that user experience across platforms isn’t impacted.
This represents a watershed moment in vendor selection. Historically organisations had to weigh up the trade-offs between a fully integrated suite that didn’t quite meet their business requirements versus a Best of Breed option that didn’t quite meet the “joined up” experience that users required.
With next generation cloud “Best of Breed” applications removing this barrier, organisations no longer need to sacrifice business need over user experience.
It also enables organisations to adapt more quickly to changing situations and without the costly and long delays required to replace a monolithic application. If a specific solution cannot be adapted to the new way of working, then it can be replaced without needing to replace the entire suite.
Ultimately organisations are looking to become more agile and the new world of “Cloud Plug & Play” has enabled them to do just that.
To find out more about our cloud solutions visit HFX or Contact us
Innovative ‘earned income’ payroll provider teams up with HFX’s established workforce management solutions to provide staff with flexible, financial benefits
HFX, market leading provider of cloud-based SaaS flexitime and workforce management solutions, has announced a partnership with Wagestream, the first Get-Paid-As-You-Go provider accredited by the FCA. Wagestream allows workers to access their ‘earned income’ at any time during the monthly pay cycle and can be implemented by companies without impacting cash-flow, payroll or timekeeping processes. Experienced in workforce management for over 40 years, HFX’s solutions complement Wagestream’s platform by providing the tools to manage staff working hours efficiently to administer pay as you go payments.
Nicola Smart, COO of HFX said; “Our collaboration with Wagestream perfectly complements HFX’s focus on playing a key role in the new world of work, combining efficient workforce management with wellbeing and staff benefits. By deploying our solutions companies can benefit from improved productivity, more motivated staff and higher retention as well as cost savings and improved profits.”
Andrew Fenwick, Enterprise Partnership Director at Wagestream said; “Our new pay concept enables companies to offer employees a benefit of remunerating them their ‘pay’ for short periods worked, whether for overtime or even a few days’ work, instead of waiting until the end of the month or taking out expensive loans.
“It is already popular in companies with high turnovers of lower skilled staff, where employee retention levels increase because they value having quicker access to their salary when they need it. Our vision is aligned with that of HFX’s in this new world of work – we will be able to offer companies a true holistic workforce management solution where the efficient recording of hours is directly related to remuneration, enabling staff to take control of and manage their finances and working hours.”
Wagestream’s service benefits employers which operate large numbers of shift and temporary workers, in sectors such as hospitality, security, retail and manufacturing. HFX’s workforce management solutions have an established pedigree of providing solutions to manage working hours, shifts and rosters to meet legislation and ensure staff wellbeing.
Wagestream allows all employees, both salaried and hourly, to have complete control over when they get paid. It effectively ends the stress caused by monthly pay cycles and prevents millions of UK workers suffering overdraft charges, credit card debt, or worst case, entering cycles of poverty caused by payday loans.
Wagestream is a social impact, charity backed platform, that has proven and significant retention, productivity and recruitment benefits for employers.