Best of Breed Workforce Management Solutions are now increasingly chosen over the traditional Best of Suite HCM providers.
Research by Navigo reveals that overwhelmingly (69%) choose a Best of Breed provider to meet their needs rather than a suite. It also discovered that 50% more organisations were “Very Satisfied” with a Best of Breed than those who purchased this as a module of HCM.
This maybe a sign that changes in the workforce are occurring more frequently and organisations need more agile and adaptable solutions. This seems to be confirmed by the study with the average age of a 5 years for a WFM solution compared with 7+ for HCM Suites.
Whilst a rapidly changing workforce environment may be a contributing factor, it is cloud technology that is accelerating the move away from Best of Suite towards a new paradigm of “plug and play” applications in the cloud.
Historically Best of Breed applications where held back by limitations with integration. Many applications didn’t “play well” with other applications or even devices. But this is changing fast.
In the 1980’s your choice of printers was often dictated by the word-processor (or even computer) you purchased. But the introduction of “software drivers” removed this restriction and now with “plug and play” no-one worries about whether the printer they purchase will work with any of their applications.
This revolution in technology – largely forgotten – is being played out within modern cloud applications. Today we share content to Facebook, Twitter, LinkedIn and many other cloud platforms without even thinking about the enabling technology that seamlessly integrates these applications together.
Web and cloud integration technologies make integration simple, secure and in many cases real-time. Data flows seamlessly between applications and without the need for organisations to involve their IT departments.
Historically IT departments would spend significant internal resource trying to knit on-premise applications together to avoid users having to dual key data into separate applications. Now, many modern cloud providers provide integration plug-ins to other vendors without the need for any internal work. Likewise, the adoption of Single Sign on (SSO) standards has meant that user experience across platforms isn’t impacted.
This represents a watershed moment in vendor selection. Historically organisations had to weigh up the trade-offs between a fully integrated suite that didn’t quite meet their business requirements versus a Best of Breed option that didn’t quite meet the “joined up” experience that users required.
With next generation cloud “Best of Breed” applications removing this barrier, organisations no longer need to sacrifice business need over user experience.
It also enables organisations to adapt more quickly to changing situations and without the costly and long delays required to replace a monolithic application. If a specific solution cannot be adapted to the new way of working, then it can be replaced without needing to replace the entire suite.
Ultimately organisations are looking to become more agile and the new world of “Cloud Plug & Play” has enabled them to do just that.