Dead Man Clocking

With over 1,400 customers you’d expect us to hear some rather extraordinary stories and you’d be right. In our 45+ year history we’ve heard many stories about of the antics that companies have uncovered through our Time and Attendance solutions. In our #ItCouldNotHappenHere series we cover our “favourites” – one in each post.

Dead_Man_Clocking

We have encountered many cases of staff being paid for up to 2 years after leaving the company until it was discovered through the introduction of Time and Attendance but the most unusual and innocent – but still costly -, was the continued salary payments to an employee who had long been dead and buried.

As the saying goes Dead Men Don’t Clock

Download our Product Sheet to find out how you can ensure #ItDoesNotHappenHere!

Download Time and Attendance pdf

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hfx awarded G-Cloud 10

glcoud10

hfx are proud to announce our approval onto the G-Cloud 10 procurement framework which allows public sector organisations to quickly and easily procure proven cloud solutions and services without the costs and delays involved in standard procurement processes. Not only does G-CLOUD reduce costs and delays, but it enables modern public sector organisations to on-board agile and effective solutions that empower them to rapidly transform their organisations, adapt to change and take advantage of proven technology in the workplace. hfx previously were awarded G-Cloud 8 and 9 and have been providing flexitime and access control solutions to the public sector for over 40 years.

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CIPHR and HFX announce partnership to provide cloud-based flexible working and staff time management solutions

ciphr and hfx

HFX, a leading provider of SaaS flexitime and workforce management solutions, has signed a partnership agreement with CIPHR. The new partnership includes integration that brings together HFX’s cloud-based workforce and time management solutions with CIPHR’s range of HR, Recruitment and Learning solutions.

Rob Oehlers, head of customer experience at CIPHR said; “HFX’s cloud-based products are a significant extension to our own HR SaaS solutions. HFX’s innovative approach to managing staff working time means their products are flexible, based on real world experience and extremely useable.

Nicola Smart Chief Operating Officer at HFX commented: “CIPHR’s mid-market focus is an important segment for our products and services. We find that the flexibility that we can provide with our cloud-based model works really well in this market where agile companies are keen to maximise use of specialist technology. We are delighted to be working with CIPHR.”

Imperago solutions comprise: 

Imperago Flexitime Management, is the market leading solution that is the preferred option throughout the public sector and local government organisations.

Imperago Time & Attendance (T&A), which is a powerful, flexible and cost-effective solution that is both user-friendly and extremely easy to maintain. Imperago T&A is an all-in-one Service-as-a-Solution package that covers software, hardware, support and maintenance on a pay as you go basis with no upfront capital outlay. Imperago T&A is ideal for companies across all vertical sectors with 200 to 50,000 employees, particularly for those with shift-based workers.

Imperago Access Control provides a ‘light touch’ approach to securing and monitoring access to workspaces that requires very little infrastructure and significantly reduces the amount of cabling required. The door controlling devices offer the option of either biometric (fingerprint) or proximity readers and are manufactured in the UK to HFX’s detailed specification.

Imperago EveryOneCloud connects people and devices at whatever location, and logs time, supporting workforce planning and Time & Attendance solutions, enabling organisations of all sizes to monitor their staff and productivity. A cloud solution, EveryOneCloud can be ready to go within minutes, with no need for servers, software installation or heavy up-front costs. It integrates with and sends data to T&A, Payroll, Student Attendance and Workforce Management solutions (including rostering & shift management).

Imperago Workforce Design, the missing first step when implementing T&A solutions, is a powerful algorithm that provides staff-friendly and efficient rosters and shifts in a fraction of the time of a manual worksheet. It enables ‘what if’ modelling and scenario planning with ease.

About CIPHR

CIPHR is a leading UK-based provider and developer of HR software as a service (SaaS), offering a scalable solution that covers the entire employee lifecycle. Our systems’ features include people management, employee self service, absence and time management, payroll, recruitment, communications and reporting.

The CIPHR Connect ecosystem of trusted business applications, including HFX, that integrate seamlessly with CIPHR’s powerful HR and recruitment solutions, enabling you to connect people data across your whole organisation.

For more information about CIPHR’s HR, recruitment and learning solutions visit CIPHR

About HFX

HFX cloud suite includes Imperago™ Time and Attendance, Access Control, Workforce Design, Annualised Hours and EveryOneCloud Attendance Monitoring/Location Management.

HFX Imperago solutions provide seamless integration with major HR and payroll systems. Highly customisable, HFX Imperago solutions can be configured to meet exact requirements and can support unlimited numbers of work patterns.

HFX is the leading provider of flextime™ in the UK. Used by over 1400 customers across the UK, local authorities, other public sector bodies and commercial organisations benefiting from HFX solutions include: Home Office, Merck, Methodist Church, Dartmoor National Park, Adidas, Buhler Sortex Ltd, The Society of Motor Manufacturers & Traders (SMMT), Eaton Limited, MoD, National Farmers’ Union, Hertsmere Borough Council, North Lanarkshire Council, Exeter City Council, Isle of Man Government, MoJ, Met Police, Flintshire County Council, Office for National Statistics, UK Intellectual Property Office, NHS Business Services Authority, Science and Technology Facilities Council.

Contract Cleaning – cut Costs not Quality

clean-cleaning-mop-48889

The market for contract cleaning has increased over the last 2 years but that is where the good news ends… The increase in demand has created an increase in competition (some estimates put this at up to 40,000) putting already slim margins (averaging 4%) under pressure.

Safeguarding that 4% is the over-riding concern among many charged with leading the business whilst balancing this with the need to win contracts and grow the business.

Many in the sector have already been burnt by the vanity of growth over sanity of profit and recognise the need to keep a strong handle on costs but with strong competition are struggling to find anything left to save and are in danger of cutting too far and risking Quality and Reliability which can turn into a spiral of cancelled contracts.

The secret to many within this and other sectors is to borrow some of the lessons from Amazon (their international margins are not very far off from contract cleaning) who relentlessly focus on efficiency whilst providing excellent customer service.

The focus is never about cutting the service they provide, but the internal focus on simplification, automation and efficiency of the internal activities that deliver the service.

Automation though technology enables organisations to eliminate much of the administration and paperwork whilst enabling them to get real insight into their organisations performance and profitability -or otherwise- of contracts. It provides real-time information enabling quick decisions and adjustments to be made to keep the business on track.  The impact of this cannot be underestimated, it enables early intervention, not a retrospective post-mortem. This is not just simply about profit or efficiency but also tracking quality and outcomes. The importance here is that poor quality or reliability will at some point turn into customer attrition and is therefore lead factor and you cannot prevent what you can’t predict.

However, the rush to implement IT systems should be kept in check. Software solutions will deliver enormous benefits, but not by themselves! Software isn’t a miracle cure nor a mind reader for your organisation. You need to invest not just money but critically time to ensure that the software delivers to your objectives.

Before rushing there will be a need to review the processes being automated; A key objective should be to simplify these processes and methods. Simplification and clarification of processes is a precursor and will yield positive returns. Often organisations are unaware of the growth in complexity of processes and contracts as there is very little visibility (often as paperwork creates “data islands”).  Secondly if you do not understand in detail your processes then you have no hope of any software replicating them. Thirdly complex processes will impact on the solution, the cost and the implementation of the solution.

Start small. An expensive ERP solution might seem attractive, but will it really address your key pain points or just replicate or – worse – make operations even more complicated.

Be focused. What’s your greatest cost? In most organisations your greatest cost is your people. Automating pay through Time and Attendance will significantly improve efficiency, accuracy and savings by removing payroll errors, fraud and overpayments.

But there is more to be gained by Time and Attendance than simply automation, the ability to track employees at each client site enables quality of service by providing real-time updates. With real-time attendance information you can mitigate non-attendance by deploying other resources ensuring that the customer is not impacted by absence – this level of quality assurance keeps you at the top of the contract pile while others are discarded through poor reliability.

Avoid IT complexity. Many organisations are going lean and demanding cloud/SaaS solutions to avoid the complexity and overhead of managing the solution internally. SaaS also brings its own financial rewards as well by spreading the cost and providing Pay As You Grow payment models.

Download our Attendance Recording Product Sheet

From Ibiza With Love

With over 1,400 customers you’d expect us to hear some rather extraordinary stories and you’d be right. In our 45+ year history we’ve heard many stories about of the antics that companies have uncovered through our Time and Attendance solutions. In our #ItCouldNotHappenHere series we cover our “favourites” – one in each post.

HFX Real Stories - From Ibiza with Love

It is always important for staff to take that special time out on holiday and refresh themselves away from the hustle and bustle of the production line…and some would think it is especially nice if the Supervisor clocks them in and out while they enjoy that holiday, so they don’t waste any of that holiday entitlement.

Not quite so nice though for the manufacturing company concerned. Fortunately our biometric solution soon put an end to that. 

Download our Product Sheet to find out how you can ensure #ItDoesNotHappenHere!

Download Time and Attendance pdf

Contact us for more information